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Feedback: “The Breakfast of Champions” ®

According to “the live chat people” at LiveAdmins, these are four of the top reasons why customer feedback is so critical to the success of any business, in order to: Find actionable data on which they can act in order to improve their image and/or increase sales; Unearth otherwise unknown reasons, Unique Selling Propositions (USP), [...]

Clear and present danger: Cybersecurity best basics for your organization

Graphic from TheConversation.com Concerns related to cybersecurity plagued businesses of all sizes and in all industries in 2021. Such threats may range from monstrous data breaches to malware, downtime, and the loss of control over one’s operations. A quick Google search will produce dozens of results that frame the narrative that, although unseen, cybersecurity threats [...]

It’s Time to Put People in Their Proper Place

I have never been fond of the term “human resources”, though I do have great respect for the man credited with its origination. In 1954, management guru, Peter Drucker, posed the question, “Is personnel management bankrupt?” While answering “no” to his question he coined the phrase “human resources”…and it stuck. Drucker did, however, see much [...]

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